Home Medical Equipment Administrative Policy Manual

Chapters

INTRODUCTION

ADMINISTRATIVE

PATIENT RIGHTS

HIPAA – PRIVACY POLICIES

COORDINATION OF CARE

CLINICAL RECORDS

INFECTION CONTROL

PERFORMANCE IMPROVEMENT

HUMAN RESOURCES

HME OPERATIONS

HME WAREHOUSE DISTRIBUTION

REHABILITATIVE TECHNOLOGY SERVICES

MEDICAL SUPPLY PROVIDER SERVICES

FILLER SERVICES



Introduction

Definitions

Description of Services

Geographic Area

Mission Statement

Patient Identification

Services Provided – Scope of Services


Administrative

Abuse Neglect Assessment and Reporting
Administrative Control
Agency Evaluation – Policy
Agency Evaluation - Tool
Approval of Policy and Procedure
Authorization in Absence of Administrator

Budget Policy Capital Expenditure Plan

Charity Care – Sliding Scale
Confidential Financial Statement
Communication
Communication Form
Complaints and Grievances
Complaint Log
Compliance to Federal and State Regulations
Conflict of Interest
Conflict of Interest Form
Contractual Agreement Evaluation Form
Contractual Agreements
Corporate Compliance Program
Corporate Responsibility and Confidentiality Statement

Disaster Plan
Disaster Plan-Special Needs Registration

Emergency Planning
Ethical Issues

Financial Management
Financial Management – Billing and Collections
Fire Plan Emergency Power

Governing Body

Hazard Communication

Incident Reports
Incident Report (Form)

Lease to Purchase Guidelines
Line of Authority

Medical Device Act and Reporting
Medication – Errors

Notice of Changes

On Call Responsibilities
Organizational Structure - Chart

Payer Requests – ADR / Denials
Pricing
Professional Advisory Board
Public Disclosure

Remuneration and Referrals
Research
Responsibility and Accountability

Service Care Rate Setting
Staff Reference Library
Staff Safety


Patient Rights


Advance Directive and Resuscitation

Communication with non-English or Sensory Impaired, Culture and Beliefs

DMEPOS Standards

Informed Consent

Patient Rights and Responsibilities


HIPAA - Privacy Policies

De-Identification of PHI
Delivery of Notice of Privacy Practices
Disclosure of Protected Health Information to Another Covered Entity
Disclosures of Protected Health Information to Personal Representatives

Electronic and Telephonic Communications
Electronic Protected Health Information

Privacy Notice
Patient Authorization to Use and Disclose Patient Information

Right to Request Amendment of Protected Health Information
Right to Accounting
Right to Inspect and Copy Protected Health Information
Right to Request Confidential Communications
Right to Request Restriction of Medical Information

Safeguarding Protected Health Information

Verification of Individuals’ Requesting Protective Health Information


Coordination of Care

Abbreviations – Acceptable
Abbreviations- Medication Do Not Use
Admission Criteria
Assessment, Initial Service
Assessment - Reassessment

Coordination of Services – HME Services
Coordination of Services – Respiratory Therapy Services

Discharge, Patient
Do Not Resuscitate

Education – Patient / Family – Assessment
Education - Patient/Family – Resources
Enteral Nutrition Program

Medication – Delivery
Medication – Errors

Referral Process
Transfer, Patient


Clinical Records

Authorization – Authentication of Entries, Clinical Record

Confidentiality of, Clinical Records
Contents of, Clinical Records

Documentation Daily Note Sheet

Electronic Signature


Infection Control

Bag Technique Procedure
Bloodborne Pathogens/Tuberculosis Control – Training Program and Inservice Outline

Care Equipment/Supplies Used In the Provision of Care
Communicable Disease, reporting of

Disposal of Sharps

Equipment, Bag Supplies, Cleaning
Equipment Cleaning HME

Handwashing
Hazardous Materials and Waste

Infection Control
Infection – Reporting and Tracking
Infection Surveillance Report

Personal Protective Equipment
Prevention of Exposure to Bloodborne Pathogens

TB Exposure Control Plan
TB Symptom Screen


Performance Improvement

Clinical Record review
Confidentiality of – PI
Customer Satisfaction Letter
Customer Satisfaction Survey

Outcome Based Quality Monitoring Review

Performance Improvement


Human Resources

Cell Phone Use
Competency Form
Competency Process

Employee Health
Employee Illness/Injury Reporting
Employee Personnel Files
Employment Process

HR Audit Checklist - HME

In-Service Programs/Mandatory Education
Introductory Period

Orientation Plan

Performance Evaluations
Personnel Policies

Respiratory Care Coordinator

Supervision of Staff

Wages and Benefits
Workplace Violence


HME Operations

Amperage Chart
Apnea Monitoring - Teaching Sheet
Apnea Monitors
Aspirators

CPAP- Bi-level non-invasive Pressure Support Ventilator
CPAP- Bi-level Non-invasive Ventilator

Drug Return Policy
Drug Storage/Security
Durable Medical Equipment
Durable Medical Equipment – Instructions

FLIMM Fighter Treatments (Percussor)

Home Safety

Mechanical Percussor
Medical Gas Training

Nebulizer Updraft Therapy
Non-Rebreathing Mask

Oxygen- Frequently asked Questions about
Oxygen Concentrator Treatments
Oxygen Mask
Oxygen Purity Complaint File
Oxygen Therapy
Oxygen- Your Portable Cylinder System

Pulse Dose OMS 50
Purchase-Only Equipment

Safety Management Program
Safety – Smoking and Oxygen use
Suctioning
Suction Catheters, Care of
Suction Machine Treatments
Supplier Audit/Analytical Method Training, Documentation of

Tracheotomy Tube Care

Updraft Treatments

Ventilator program – Home
Ventilator Check list for trained responsible party


Warehouse / Distribution

Biohazard Materials, Management of

Commercial Carrier Shipments

Delivery Function
Distribution Overview

Equipment Cleaning
Equipment Follow-Up Schedules – Guidelines for
Equipment – Handling on Truck
Equipment Recall
Equipment Repair/Maintenance Logs
Equipment Maintenance Checks, Routine
Equipment Requiring Special Instructions

Housekeeping Procedures

Inventory Control

Liquid Base Fill
Liquid Oxygen Bulk Filling Procedure and Record Keeping Policy
Liquid Oxygen Identity and Purity Testing
Liquid Oxygen Transfilling List (form)
Liquid Oxygen Treatments

Operating Specifications – Measuring Tools (Quality Control)
Operating Instructions- Check Off List
Outdated Products
Oxygen Lot Number Tracking

Patient Owned Equipment Repair
Purchasing and Receiving

Tank Chart – D
Tank Chart – E
Tank Chart – H
Transportation Safety

Vehicle Insurance – Company
Vehicle Operation and Safe Driving

Warehouse Distribution Overview


Rehabilitation Technology Services

Assessment – Rehabilitation Technology Services

Coordination of Care – Rehabilitation Technology Services

Discharge Client/Patient – Rehabilitation Technology Services

Education Client/Patient – Rehabilitation Technology Services

Products & Services – Rehabilitation Technology Services

Scope of Service – Rehabilitation Technology Services
Staff Reference Library – Rehabilitation Technology Services

Transfer Client/Patient – Rehabilitation Technology Services


Medical Supply Provider Services

Assessment – Medical Supply Provider Services

Education Client/Patient – Medical Supply Provider Services

Scope of Service – Medical Supply Provider Services
Staff Reference Library – Medical Supply Provider Services

Transfer & Discharge Client/Patient – Medical Supply Provider Services


Fitter Services

Assessment – Fitter Services

Coordination of Care – Fitter Services

Discharge Client/Patient – Fitter Services

Education Client/Patient – Fitter Services

Scope of Service – Fitter Services
Staff Reference Library – Fitter Services

Transfer Client/Patient – Fitter Services

Administrative Policy/ Procedure Manual